This unit provides students with a thorough introduction to the skills that they will need in order to successfully navigate the business environment as Information Technology (IT) professionals.
It introduces the tools, approaches and issues involved in the management of IT projects. Topics covered include project measurement, performance evaluation, estimation and benchmarking, queuing theory, project risk management, system selection and evaluation, capital budgeting, outsourcing, system test planning, system delivery and signoff, turnkey systems and post-implementation reviews.
Practical work concentrates upon the use of project management tools to support the planning and evaluation process. These are applied in the context of a major case study, which spans from project proposal to post-implementation review.
The unit also introduces a range of topics vital to good professional practice, including professional ethics, data privacy and intellectual property.