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2007 Handbooks

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Handbook of Undergraduate Studies 2007


Handbook of Postgraduate Studies 2007


Calendar of Governance, Legislation and Rules 2007


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MKTG808: Services Marketing and Operations

The service sector dominates much of the business world. This unit focuses on the distinct needs and problems of service organisations in marketing and general management. Cases are drawn from commercial and not-for-profit organisations, including banking, transportation, hotels, tourism, hospitals, education, and professional services such as accountancy, engineering and management consultancy.

Credit Points:4
Contact Hours:--
When Offered: D2 - Day; Offered in the second half-year
Staff Contact: Dr Andrew Kerr
Prerequisites:

Corequisites:

NCCWs:

Unit Designations: --
Assessed As: Graded
Offered By: EFS - Division of Economic and Financial Studies

 
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